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Privacy Policy

Effective Date: September 15, 2025 · AD-X Live ("Company")

1. Information We Collect

Personal Information

• Name, email address, phone number
• Payment and billing information
• Government-issued ID (for KYC verification, where required)

Social Media Information

• Connected accounts: YouTube, Instagram, LinkedIn, X (Twitter)
• Public profile data, follower counts, engagement metrics

Usage & Technical Data

• Login activity, clicks, session duration, campaign interactions
• IP address, device type, browser, operating system
• Location data (approximate, from IP)
• Cookies and similar tracking technologies

2. How We Use Your Data

• To provide and improve Platform services
• To process payments and facilitate transactions
• To verify identity and perform KYC where legally required
• To detect fraud, ensure compliance, and prevent abuse
• To communicate updates, promotions, and service notifications
• To personalize your experience and improve recommendations

3. Data Sharing

We may share your data with:

• Payment processors: Razorpay, Stripe, Cashfree
• Analytics providers: for usage insights and improvements
• Service partners & affiliates: to deliver Platform features
• Law enforcement: when required by law, court order, or governmental request

We do not sell your personal data to third parties.

4. Cookies & Tracking

• We use cookies and similar technologies for authentication, analytics, and personalization.
• You can manage cookie preferences through your browser settings.
• Disabling cookies may affect Platform functionality.

5. Data Retention

• We retain personal data for as long as your account is active.
• Upon account deletion, data is removed within 90 days, except where retention is required by law.
• Anonymized/aggregated data may be retained indefinitely for analytics.

6. Your Rights

All Users

• Access, correct, or delete your personal data
• Request a copy of your data in a portable format
• Withdraw consent for data processing

GDPR (EU/EEA Users)

• Right to access, rectification, erasure, and data portability
• Right to restrict processing and object to automated decision-making
• Right to lodge a complaint with your local data protection authority

CCPA (California Users)

• Right to know what personal data is collected and how it is used
• Right to delete personal data
• Right to opt-out of sale of personal data (we do not sell data)
• Right to non-discrimination for exercising your rights

To exercise any of these rights, contact liveadx@gmail.com. We will respond within 30 days.

7. Data Security

• We implement industry-standard security measures including encryption, access controls, and regular audits.
• No system is 100% secure. Users acknowledge and accept the inherent risks of data transmission.
• We will notify affected users within 72 hours of discovering a data breach.

8. International Data Transfer

Data may be stored and processed outside your country of residence, including in India. By using the Platform, you consent to international transfer and storage of your data. We ensure appropriate safeguards are in place.

9. Children's Privacy

The Platform is not intended for individuals under 13. We do not knowingly collect data from children. If we become aware that a child's data has been collected, we will delete it promptly.

10. Third-Party Links

The Platform may contain links to third-party websites and services. We are not responsible for the privacy practices of external sites. Review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email. Continued use of the Platform after changes constitutes acceptance.